The Essentials of Technical Communication - Professional Writing Guide for Business & Engineering | Improve Workplace Reports, Emails & Presentations

This is a great book for the business environment. It does a good job of examining many of the rhetorical elements which make writing in the workplace unique. It does a better job of addressing the vagaries and differences across different workplace environments. Throughout, the text centers on audience awareness and the need to write things that people, really, don't want to read. Well put together, and well worth it.